How to choose a great mechanic
Choosing a quality mechanic is crucial to keeping your vehicle and your wallet in good working order. But how do you find one you can trust?
At Gold Coast Car Electrics & Mechanical we like to think we know a thing or two about providing professional automotive repair services. We’ve been in the business since 1976 after all, providing quality car repairs for the Gold Coast.
So here’s our quick and easy checklist of tips to follow and questions to ask when choosing a great mechanic. We hope it helps you find what you’re looking for:
1. Do your research online
Before you head out the door, go online and check out the mechanics that are available in your area and beyond.
Most mechanics these days will have a website and many of them will have had their services reviewed by customers so you can get an overall impression.
Consider the traditional approach: seek recommendations from friends. Word of mouth is a powerful referral method; if your friends endorse it, it’s likely worthwhile.
2. Check the qualifications
Good, professional mechanics will have the proper qualifications and certifications to prove their worth.
For example, at GCCEM we are a member of the Motor Trades Associations of Queensland and the Australian Refrigeration Council and are governed by their code of ethics.
3. First impressions count
If you go to a mechanical workshop to check them out, make sure to be aware of your first impressions of the workspace and staff.
Is the workshop clean and orderly? Are staff members friendly, welcoming and attentive?
A clean, ordered workshop is a good indicator that your vehicle will be repaired in a similar manner. A friendly staff attitude shows that customer service and satisfaction is a priority.
The bottom line is that you need to be able to trust your mechanic and know that they are operating in your best interests.
4. Do you understand the problem?
If you think there’s something wrong with your vehicle, a good mechanic will make sure to listen to your concerns. At GCCEM we listen to our customers, write down all faults/work required and double check we’ve got it right as part of this process.
A trustworthy mechanic explains issues, proposes solutions upfront, and informs you of any unauthorized problems. Ultimately, it’s your vehicle—seek other opinions if needed.
A bad mechanic may seek to bamboozle you with technical talk, high-pressure sales techniques and unauthorised repairs.
5. Do you get a warranty and good quality parts?
Good quality mechanics stand by their work. At GCCEM, we offer a 6 month/10,000km warranty on most of our repair services.
If a mechanic doesn’t offer warranties on their work, that could be a sign of poor workmanship or a lack of qualifications.
Also, your mechanic should only be using good quality parts that are suitable for your car. There are plenty of cheap and nasty parts available that need to be avoided as they can create more problems than they fix.
A good mechanic is vital!
Good mechanics treat your vehicle as if it were their own. They are honest, hard-working and qualified to do the job.
At Gold Coast Car Electrics & Mechanical, we believe that prevention is better than the cure, so we recommend that our customers follow a regular maintenance schedule to keep their cars in good nick.
To ensure we keep our place as one of the leading mechanics on the Gold Coast, we hold ourselves to very high standards with quality parts, workmanship, regular training and friendly customer service.
We may be local mechanics in Ashmore, but we seek to provide the best quality car service for the Gold Coast.
So if you’re looking for an honest mechanic on the Gold Coast, GCCEM is your one stop shop for all auto electrical, mechanical and air conditioning services.